Accessibility
Guidance
Support
Useful Guides
- Equality Commission - Code of Practice Rights of Access Goods, Facilities, Services and Premises
- Equality Commission - Every Customer Counts
- Equality Commission - Accessible Restaurants, Cafes and Hospitality – Good Practice Guide
- Equality Commission - Accessible Business Checklist
- Equality Commission – Assistance dogs - best practice for employers and service providers
- Equality Commission – Auxiliary Aids
- Equality Commission – Toilets and Changing Places
- JAM Card
- Web Content Accessibility Guidelines, W3C Web Accessibility Initiative
- Scope – How to make emails accessible
- Ability Net – Creating Accessible Documents
- Relay UK – Relay Assistance to Help Communication
Design Guidance
- Part R Building Regulations
- Design of an accessible and inclusive built environment - Buildings. Code of practice
- ‘Designing for Accessibility’ 2012 - Centre for Accessible Environments
- Guidance on accessibility of large hotel premises and hotel chains
- Fire safety in the design, management and use of buildings. Code of practice
- Fire Safety Risk Assessment
- Evacuation of Disabled People from Buildings
- Royal Society of Ulster Architects
Mobility Equipment Hire
Advertising Platforms
Sign Language Interpretation
Resources for Accessible Communication
Webinars
Training
To download the complete set of documents for your business, sign up for the ‘Every Customer Counts’ initiative and obtain more information, go to EqualityNI.org. ECNI - Every Customer Counts - promoting accessible services (equalityni.org)
Download Equality NI’s accessibility fact sheet, ‘Why Access Means Business’ here. Layout 1 (equalityni.org)